Estimated shipping times
|North America Shipping Services:||Price:||Details:|
|Free Shipping||-||5-8 business days on orders over $35|
|Standard||$5||3-5 business days|
|Priority||$35.00||2-3 business days|
|UK & European Delivery Services:||Price:||Details:|
|Free Delivery||-||3-4 business days on orders over €30 (£27)|
|Standard||€5 (£4.50)||2-3 business days|
|Priority||€15 (£12.99)||1-2 business days|
|Delivery Elsewhere:||Price:||Estimated Delivery Time:|
|Standard||$9.99 (¥1,000)||8-10 business days|
|Priority||$19.99 (¥1,892)||5 business days|
Customs and import taxes
Returns & Cancellations
If you are not 100% satisfied with your purchase, we accept returns or exchanges for up to 14 days after items are received/delivered. All returns must be sent prepaid. We recommend an Express Shipping method, or courier with Tracking.
PLEASE NOTE: Sale, special, and personalised orders cannot be returned and are final sale. All items purchased using a promotional code may be returned for store credit only for up to 14 working days after items are received/delivered.
Items must be unused and in original condition. Kindly include your email confirmation or receipt with your return. In the case of a return, you will be credited in full, minus the price of shipping and cost of return shipping. Please allow 4-7 days for us to process your return. We reserve the right to refuse returns that do not meet the above criteria.
If you receive an item that is damaged, defective or incorrect, please contact email@example.com for further return details. Damaged goods due to buyer’s negligence will not be accepted for refund. Please inspect your delivery upon arrival as claims must be made within 14 days of receipt. Please email Customer Service for any repairs and send back in a secure package, with tracking.